What are your postage costs? Royal Mail 2nd class within the UK = £1.99
Royal Mail 1st Class within the UK = £2.90
Orders over the value of £20 within the UK = FREE**
** Orders containing rods are excluded from this FREE delivery , sorry
EU orders without rods are £5.00 We try to keep our postage costs as low as we possibly can. All our items are posted via Royal Mail & Parcelforce with no hidden surcharges for the more remote areas of the UK.
Can I return items? Yes, If you for some reason are not happy with your order you can return it unused and in original packaging to us within 14 days of recieving it. Return postage must be paid by the customer unless a fault has been found with the item.
Can I phone you? Yes, We love to hear from our customers, We are very keen anglers too remember and are always here to discuss different methods and tackle. You can also order and pay over the telephone so give us a call on 01546 606 878. We dont bite, Honest.
Is shopping on your website safe? Yes, We never share any of your details with third parties ever. We hate it when companies do that to us, so we don't want it happening to our customers. Our website uses a 100% secure payment system with 128 BIT SSL security encryption.
What payment methods can I use? Our website uses Paypal which can be used to pay by card or your account, It also uses Secure form which is a very secure way of using your debit/credit card to pay online. You can also phone us and pay over the phone using your card if you prefer doing so.
Are you only an online retailer? No, We are proud to still be a highstreet retailer and first opened our doors in 1995. We remain a family business and always welcome customers through our door. You can find us at 5 Argyll Street, Lochgilphead, Argyll, PA31 8LZ, Scotland.